We believe a tool like Hubstaff helps create a healthy remote work culture. In the same way that people on high performing in-person teams are expected to show up to work on time, we expect our remote team members to be online and working during our designated work hours. The only way to ensure that in a low friction way is the use of a tool like Hubstaff that automatically does that for our benefit and for every other member of the team to know that others are online and available. Additionally we have break time allowed, and idle time doesn't trigger until 5 minutes of zero computer activity, with the time moving back to active instantly upon returning to work.
Without a tool like Hubstaff it becomes cumbersome to clock in and out, track time to tasks manually and submit weekly and/or daily reports. This can all happen automatically now and help us make sure work beyond 40 hours in a week is getting paid in a transparent and measurable way.
We believe an important part of our culture is "Trust But Verify" and we rely on Hubstaff for helping pay for additional hours and review metrics when problems arise that we are trying to diagnose.
Trust But Verify
Trust is a fundamental component of effective leadership. However, blind trust without any means of verification can lead to complacency, inefficiency, and ethical lapses. By adopting a "trust-but-verify" approach, leaders strike a balance between trust and accountability. Verification mechanisms enable leaders to ensure transparency, uphold standards, and drive organizational growth. By implementing SMART goals, regular performance reviews, open communication, quality control measures, and collaborative processes, leaders foster an environment where trust is earned, and success is sustained through ongoing verification.
This guide will walk you through setting up Hubstaff, a comprehensive time tracking and project management tool. From accessing the Hubstaff website to downloading the appropriate version for your operating system, these steps will streamline your onboarding process.
Select this option to visualize more options.

Initiate the download process by clicking on the download option.

Click on the download for Mac OS X option arrow to see more options.

Choose the appropriate version for your operating system, it can be Windows, Linux, or Chromebook.

Click on the app file to add it to your computer.

Select the Hubstaff app and move it to the applications folder.

Look for the Hubstaff app in your applications folder and open it.

A pop-up window will appear, click on Open and make sure you allow to share data with the app.

A small plug in will be added to the top of your screen, click there to see more options.

Edit all your preferences as you want. You can set reminders to clock-in, clock-out, and more.

Make sure all the data types checkboxes are selected. Then you can start tracking time!

Go to the Hubstaff App and open it.

Select the project or task you want to work on and click on the play button.

Select the Continue option to allow Hubstaff to take screenshots during work time.

Click on the Open System Settings options to allow access to screen recording.

Select the Hubstaff option to allow screenshots.

Make sure it is all activated, this way the app will track time and activity effectively.

Select the task you are gonna work on and start tracking your work time with Hubstaff.

Please schedule a call here if you need any further help.
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Automated Time Tracking: In a fully remote culture it should be thought of as time at the office. It's important that everyone can trust that other team members are showing up and at their computer during designated work hours. Hubstaff helps us automatically tracks the time spent on various activities on a computer. This includes tracking applications used, websites visited, and documents worked on. It captures this data in real-time, providing a detailed and accurate record of how time is spent during work hours.
Working Hours: Unless otherwise approved in writing by your manager, online working hours are 9am - 6pm ET with one hour of breaktime.
Personal Computers: This feature tracks the time when the employee clocks in, and clocks out.
Active Time: This is the time that the employee is working actively at the computer regardless of what activity is happening. There is a 5 minute inactivity window, if it is exceeded, the time will not count as working/computer activity time.
Idle Time: Idle time is time that zero activity is occuring at the computer, after 5 minutes of the computer being idle Hubstaff starts tracking that time as idle time, idle time will be treated similar to break time. We recommend if you are in a zoom meeting, try to move the mouse, so it won't be count as idle.
Break Time: Employees are able to select break time when they need to step away from the computer longer than 5 minutes. We have no limitations around break time and similar to idle time this is not paid out as part of the hourly portion of pay.
*Note: Active time is used to calculate the number of hours paid in a pay period, and includes any overtime hours above 80hrs for bi-weekly pay or above 160hrs for employees paid monthly.