Each of our customers should have a slack channel created labeled "customer-[customername]"
The Growth Canvas/Scorecard should be pinned to the top of each channel
If there is a Google Drive to keep files, that should be pinned to the top of each channel
(Optional) Pin the ClickUp Folder to the channel as well.
Make sure you join the #successteam channel.
Share ideas, big sales, great ideas, etc..
Do Not Share topics outside of our company. Keep focused on the Customer Success Team.
We encourage everyone in the company to have a personal calendar they can share with others. It makes book time on your calendar very easy, and is also following the "Walk the Talk" value of Topline.
