Your performance is evaluated across three key areas, each containing specific criteria. For each criterion, you will receive a performance level and corresponding points:
Exceeds Expectations (EE): 2 points
Meets Expectations (ME): 1 point
Needs Improvement (NI): 0 points
Total Possible Points: 18 (9 criteria × 2 points each)
Your evaluation covers the following areas and criteria:
Demonstrating commitment to tackling challenging tasks, embracing complex problems, and seeking innovative solutions.
Criteria:
Problem Solving
Exceeds Expectations: Consistently identifies and solves complex problems with creative solutions that significantly impact the organization.
Meets Expectations: Effectively addresses challenging problems using standard approaches.
Needs Improvement: Frequently requires assistance with problem-solving and struggles with complex challenges.
Focus
Exceeds Expectations: Proactively seeks out high-priority tasks and leads efforts without prompting.
Meets Expectations: Willingly takes on challenging priority tasks when assigned.
Needs Improvement: Requires direction to engage in priority work and may avoid challenging tasks.
Innovation
Exceeds Expectations: Consistently generates and implements innovative ideas that improve processes or outcomes.
Meets Expectations: Regularly contributes ideas and participates in brainstorming sessions.
Needs Improvement: Rarely offers new ideas or creative solutions; may resist new approaches.
Adhering to best practices, maintaining high-quality standards, and operating with integrity and compliance.
Criteria:
Quality of Work
Exceeds Expectations: Delivers work of exceptional quality that surpasses expectations and sets a high standard.
Meets Expectations: Consistently produces work that meets all quality standards.
Needs Improvement: Frequently submits work containing errors or below standards.
Compliance and Ethics
Exceeds Expectations: Exemplifies and promotes adherence to all company policies and ethical standards.
Meets Expectations: Adheres to all company policies and ethical guidelines consistently.
Needs Improvement: Occasionally neglects policies or displays lapses in ethical judgment.
Works Well with Others
Exceeds Expectations: Fosters a collaborative environment; proactively assists colleagues; effectively resolves conflicts.
Meets Expectations: Works cooperatively with team members; communicates openly.
Needs Improvement: Has difficulty collaborating; may hinder team performance or communication.
Acting promptly on tasks, meeting deadlines consistently, and responding quickly to requests.
Criteria:
Timeliness
Exceeds Expectations: Consistently completes tasks ahead of schedule without compromising quality.
Meets Expectations: Reliably meets all deadlines.
Needs Improvement: Frequently misses deadlines, impacting project timelines.
Responsiveness
Exceeds Expectations: Responds to communications promptly, ensuring seamless workflow.
Meets Expectations: Replies to messages and requests within acceptable timeframes.
Needs Improvement: Slow responses cause delays; often requires follow-ups.
Proactivity
Exceeds Expectations: Anticipates upcoming tasks and addresses them before being asked.
Meets Expectations: Acts on tasks as assigned without delay.
Needs Improvement: Waits for instructions and requires frequent reminders.
Scoring Process:
Step 1: For each of the 9 criteria, you will be assigned a performance level and corresponding points.
Step 2: Total your points to get your Total Score.
Performance Levels and Points:
Exceeds Expectations (EE): 2 points per criterion
Meets Expectations (ME): 1 point per criterion
Needs Improvement (NI): 0 points per criterion
Total Possible Points: 18
Overall Performance Levels:
Total Score
Performance Level
16 - 18 Outstanding
13 - 15 Exceeds Expectations
9 - 12 Meets Expectations
0 - 8 Needs Improvement
Your overall performance level influences eligibility for raises and promotions.
Outstanding (16 - 18 Points)
Raise Eligibility: Highest raise (e.g., 7% - 10% increase)
Promotion Eligibility: Strong candidate for promotion
Exceeds Expectations (13 - 15 Points)
Raise Eligibility: Above-average raise (e.g., 5% - 7% increase)
Promotion Eligibility: Considered for promotion opportunities
Meets Expectations (9 - 12 Points)
Raise Eligibility: Standard raise (e.g., 3% - 5% increase)
Promotion Eligibility: Focus on development for future opportunities
Needs Improvement (0 - 8 Points)
Raise Eligibility: Minimal or no raise
Promotion Eligibility: Not eligible; improvement plan may be implemented
Employee: Jane Doe
During the performance evaluation, the employee was assessed across three key areas:
Area 1: Do The Hard Thing
Problem Solving: Met Expectations (1 point)
Focus: Exceeded Expectations (2 points)
Innovation: Met Expectations (1 point)
Area 2: The Right Way
Quality of Work: Met Expectations (1 point)
Compliance and Ethics: Exceeded Expectations (2 points)
Works Well with Others: Exceeded Expectations (2 points)
Area 3: Right Away
Timeliness: Met Expectations (1 point)
Responsiveness: Met Expectations (1 point)
Proactivity: Needs Improvement (0 points)
Total Points Earned: 11 out of 18
Overall, the employee earned 11 points out of a possible 18. This reflects a strong performance in areas like Focus, Compliance and Ethics, and Working Well with Others, where they exceeded expectations. The employee met expectations in most other areas but showed room for improvement in Proactivity.
Total Score: 11 out of 18
Overall Performance Level: Meets Expectations
Outcome:
Raise Eligibility: Standard raise (3% - 5% increase)
Promotion Eligibility: Focus on improving proactivity for future opportunities
We believe in recognizing and rewarding our employees fairly based on measurable performance criteria. This guide aims to provide clarity on how your efforts translate into professional growth within the company. We encourage open communication and are committed to supporting your development.
If you have any questions about this process, please reach out to your manager or the HR department.